Board Thread:Talk to the Admins/@comment-86.159.88.185-20150401071132/@comment-25669516-20150401074824

Lemme guess... Are you on Android? Anyway you'll have to write to their Customer Care for that. Open Six Guns and tap the black Gameloft icon on the bottom left of the screen. Go onto Customer Care and fill out the form. Tell them what level you were, how long you've been playing the game and when exactly your progress got erased etc. Once you submit the form you'll get an automated message with a ticket number as confirmation that they've received your complaint. They will contact you in a few days after that. If they can't restore your progress ask them to compensate you in Sheriff Stars and XP. Good luck :)