Thread:Fabien Gameloft/@comment-24979583-20140912163521/@comment-10412586-20140915113923

Loneranger124 wrote: but cant I just be unbanned and no need to start over or get my old progress back? There's a bad news.

I sent a message to Customer Care about unbanning my account and they said that once you're banned, you can't be unbanned. Even if you reinstall, you will still get the ban.