Thread:Su712/@comment-27902258-20160405163614/@comment-27902258-20160406104253

No, my phone is not rooted, so I got the Helium Backup and Restore app. I'm yet to hear from customer care, so I've given up on them, and started playing all over again. It'll take some time to reach where I was before, but this time I'll make sure to not make mistakes I made earlier :) Thank you for the help...