Thread:Fabien Gameloft/@comment-13892511-20141202003811/@comment-24715973-20141202162834

120.57.157.75 wrote: You should just request them to restore your progress. When my game crashed and I lost my progress Gameloft said they would send me a save file. They did too but it did not work. Maybe you'll get lucky :) I think it would be better to ask them for a save file first before trying to restore the progress yourself. No,they won't restore because you deleted the game.They can only restore if wipe out.So it's hopeless now.