Talk:Storyline/@comment-39.42.46.47-20151222190311/@comment-25669516-20151223064157

You can try Helium backup to backup your data (or Titanium backup if you are rooted, android only). After you create a backup uninstall and reinstall the game. Restore the data. If the problem is because of a corrupted game file it will get fixed. If it is still there then you'll have to just write to Gameloft because only they can legit-ly compensate you.